Return and refund policy

1. Return and Refund

If you are not completely satisfied with your CleanSkn.com purchase, we’ll gladly accept returns within 30 days of receipt. Returns within the continental US are free and hassle-free!

Once we receive your return, we will process a refund to the original form of payment used for the purchase. Please allow several business days for the credit to appear on your account.

Unfortunately, we cannot accept returns or issue refunds for items not purchased directly from CleanSkn.com.

To initiate a return, please contact us at support@cleanskn.com.

2. Damages and Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can resolve the issue as quickly as possible.

3. Exchanges

The quickest way to get what you need is to return the item you have. Once your return is accepted, you can place a new order for the desired item.